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Privacy Policy

This is the Privacy Policy of satcity.ie website, trading as SATCITY.


This privacy policy sets out how SATCITY uses and protects any information that you give us when you use this website.


SATCITY takes your privacy seriously and takes every reasonable precaution to safeguard the personal information you supply to it.


SATCITY is committed to ensuring that your privacy is protected and we will only process any data we hold about you in a lawful and fair manner. We will keep your data securely to prevent unauthorised access by third parties. Your personal data may have to be disclosed if we are required to disclose it by law, or as a result of a lawful request by a governmental or law enforcement authority. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.


SATCITY may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.


This policy is effective from 08-8-2017.


What information we collect:


We collect information from you when you visit or register on our site, place an order, subscribe to our newsletters, respond to a survey or fill out a forms. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number and credit or debit card information. You may, however, visit our site anonymously. Our online store gathers statistical and other analytical information of all visitors to our online store. Every data file contains the following information:


The website from which you came when visiting us

The IP address

Time and date of website access

User agent

HTTP code

Bytes served

Information on which browser and operating system you are using

We also collect information from your shopping cart (products, quantity and price).


What do we use your information for:


Any of the information we collect from you may be used in one of the following ways:


Internal record keeping

Manage orders including delivery

To personalize your experience (your information helps us to better respond to your individual needs)

To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)

To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

To process transactions

To administer a contest, promotion, survey or other site feature

To send periodic e-mails (the e-mail address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.)

Note: If at any time you would like to unsubscribe from receiving future e-mails, we include detailed unsubscribe instructions at the bottom of each e-mail.


How do we protect your information:


We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We do not store credit card details nor do we share customer details with any 3rd parties. However, the Internet is not a 100% secure medium for communication and, accordingly SATCITY cannot guarantee the security of the information you send to us via the Internet. SATCITY is not responsible for any loss or damage you or others may suffer as a result of the loss of confidentiality of such information.


Google Analytics:


This website uses Google Analytics, a web analytics service provided by Google Inc. (Google). Google analytics uses text files which are stored on your computer (“cookies”) to enable the analysis of a user’s website use. Information created and collected by cookies regarding users’ use of this website will generally be transmitted to and stored on servers in the USA. Google uses the information gathered on this website on behalf of the website’s operator to analyse users’ usage of the website, to generate reports regarding users’ website activity, to create anonymous user profiles and web statistics and to provide further services on behalf of the websites operator associated with the website and internet usage. The IP address transmitted by a user’s browser will not be combined with any other data held by Google.


Users can prevent the use of cookies by adjusting their browser settings accordingly. However, please note that some functions of this website may not be available to their full extent in this case. Users can also prevent gathering of data (including their IP address) generated by the cookie and relating to the use of this website being sent to and processed by Google by downloading and installing the Browser-Plugin available via the following link:


https://tools.google.com/dlpage/gaoptout?hl=en


Please note, that the use of the browser plugin is limited to each browser and to each computer. If you deactivate or delete the plugin after installation, it will disable the deactivation of Google Analytics. Google’s data protection policy is available at: http://www.google.com/intl/de/policies/privacy/. You can also prevent the collection of information by Google Analytics by clicking on the following Link. In this case an opt-out cookie is placed on your computer which prevents the future collection of your data when visiting this website.


By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above


What are cookies and how are they used:


A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.


We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.


Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.


You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website or prevent some pages from displaying correctly.


You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.


Links to other websites:


Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Controlling your personal information:


We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.


Under Data Protection legislation you have the right to find out what information is held about you. To obtain a copy of your personal information, please write to us at the following address:


Data Controller

SATCITY,

9 Lower Gerald Griffin Street, 

Limerick

IRELAND


A cheque for €7.49 payable to SAT-Planet must be enclosed with your letter. Furthermore, you can have your personal data rectified or erased. All of the above applies if SATCITY is not obliged to maintain your information to comply with any other legal requirements.


If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.


Terms and Conditions:


Please also visit our Terms and Conditions section establishing the use, disclaimers and limitations of liability governing the use of our website www.satcity.ie.


Your Consent:


By using our site, you consent to our privacy policy.